Privacy Policy — Rustic Elegance Boutique

Rustic Elegance Boutique (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, your choices, and how we protect it when you visit or make purchases on our website (the “Site”) or otherwise interact with us.
If you have questions about this policy or how we handle your information, contact us at:
Email: monacok33@icloud.com
Address: 801 Boulevard Street, Dover, Ohio 44622

1. Information We Collect

We collect information that identifies you, relates to you, or could reasonably be linked to you (“Personal Information”) in the following categories:

A. Information you provide directly

  • Account information: name, email address, phone number, shipping & billing addresses, password when you create an account.
  • Order information: products you purchase, payment information (processed by our payment processor — see Section 6), order history, and communications about your order.
  • Communications: messages you send to us (via contact form, email, chat), customer service interactions, reviews and feedback.
  • Marketing preferences: whether you want to receive promotional emails, newsletters, and special offers.

B. Information collected automatically

  • Device & usage data: IP address, browser type/version, operating system, referring URLs, pages visited, time spent on pages, clickstream data.
  • Cookies & tracking: cookies, web beacons, pixels and similar technologies used for analytics, advertising, and site functionality (see Section 7).
  • Location data: approximate location derived from IP address.

C. Information from third parties

  • Third-party services: information from social networks, analytics providers, and advertising partners if you interact with us via those services or authorize them to share data.

2. How We Use Your Information

We use Personal Information for the following purposes:
  • To process and fulfill orders, arrange shipping, and provide customer service.
  • To process payments and prevent fraud.
  • To communicate with you about your account, orders, returns, and changes to our policies.
  • To send marketing communications if you have opted in, and to administer promotions and surveys.
  • To operate, evaluate, and improve our Site, products, and services (including analytics and testing).
  • To detect, prevent, and respond to fraud, abuse, security incidents, and legal claims.
  • To comply with legal obligations.
We rely on various legal bases to process Personal Information, including: performance of a contract (e.g., order fulfillment), consent (for marketing communications where required), and our legitimate business interests (e.g., site operation, fraud detection, product improvement).

3. Sharing and Disclosure of Information

We may share your Personal Information with:
  • Service providers who perform services on our behalf (payment processors, shipping carriers, order fulfillment providers, email and marketing platforms, hosting providers, analytics providers, customer service platforms).
  • Business partners when you choose to use integrated services (for example, if you choose a third-party delivery or financing option).
  • Legal and safety reasons: to comply with laws, legal process, or government requests; to respond to claims; to protect the rights, property, or safety of Rustic Elegance Boutique, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, sale of assets, or bankruptcy, Personal Information may be transferred as part of the transaction.
  • Your consent: we may share data with other third parties with your consent.
We do not sell your Personal Information for money. Where local law uses the term “sale” more broadly, we will honor opt-out requests (see Section 9).

4. Cookies & Tracking

We and our partners use cookies and similar technologies to recognize your device, remember preferences, provide features, and collect analytics. Common uses include:
  • Essential cookies required for the site to operate.
  • Performance and analytics (to understand site usage and improve functionality).
  • Advertising and targeting (to display relevant ads and measure advertising effectiveness).
You can manage cookie preferences through our cookie banner, browser settings, or opt-out links we provide for third-party ads and analytics providers.

5. Your Rights & Choices

Access, correction, deletion

Depending on your jurisdiction, you may have rights to access, correct, update, or delete Personal Information we hold about you. For example:
  • European (GDPR) residents may have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. Where processing is based on consent, you may withdraw consent at any time.
  • California (CCPA/CPRA) residents may have the right to request disclosure of categories of Personal Information collected, request deletion, and opt-out of the “sale” of Personal Information (if applicable). You also have the right not to be discriminated against for exercising these rights.

Marketing choices

You may opt out of marketing emails by following the unsubscribe link at the bottom of any promotional email or by contacting us at monacok33@icloud.com. Transactional emails (order confirmations, shipping notices) cannot be opted out of while they relate to an active order.

How to submit a request

To exercise any rights, contact us at monacok33@icloud.com with the subject line “Privacy Request” and include: your full name, email address associated with the account, a description of the request, and any required verification information. We may ask for additional information to verify your identity before responding.

6. Payments & Financial Information

We do not store full payment card numbers on our servers. Payment processing is handled by third-party processors (for example: Stripe, PayPal, Square — replace with your provider). These processors are responsible for securely storing and processing your payment card details in accordance with applicable law and Payment Card Industry (PCI) standards. We receive confirmation of payment and relevant transaction details to fulfill your order.

7. Third-Party Services & Links

Our Site may contain links to third-party sites (partners, social networks, or vendors). This Privacy Policy does not apply to their practices. We encourage you to read the privacy policies of any third-party services you use.
We use third parties for services such as:
  • Analytics: Google Analytics (or specify vendor)
  • Advertising and social platforms: Facebook, Instagram, Pinterest (or specify)
  • Email & marketing: Mailchimp, Klaviyo, etc. (or specify)
  • Please update these vendor names to match your actual stack.

8. Security

We implement reasonable technical, administrative, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, or loss. However, no internet transmission is completely secure; we cannot guarantee absolute security.
If we become aware of a data breach that affects your Personal Information and creates a risk of harm, we will notify you and authorities as required by applicable law.

9. Data Retention

We retain Personal Information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. For example:
  • Account data: retained while the account exists and for a reasonable period after account closure for recordkeeping.
  • Order data: retained for tax, accounting, and warranty/service reasons according to applicable laws.

10. Children

Our Site is intended for adults. We do not knowingly collect Personal Information from children under the age of 16. If you believe we have collected information from a child under 16, please contact us at monacok33@icloud.com and we will take steps to remove such data.

11. International Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the U.S. or other jurisdictions where our service providers and we operate. When we transfer data, we implement appropriate safeguards required by applicable law.

12. California Privacy Rights (Supplemental)

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), such as the right to know, delete, and opt-out of sale of Personal Information, and the right to limit use of certain sensitive data. To exercise these rights, submit a request to monacok33@icloud.com Authorized agents may submit requests on your behalf with proper verification.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated effective date at the top of this page and, when appropriate, provide additional notice (e.g., email notification of material changes). Your continued use of the Site after changes indicates acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:
Email: monacok33@icloud.com
Mail: Rustic Elegance Boutique, 801 Boulevard Street, Dover, Ohio 44622